The second article in our series on mobile Government is now available here on mobiThinking.

In this article, Andrea Volpini of Interact SpA looks at trends in the internet and mobile development and the potential they have for improving the quality of the services provided by the Public Administration.

Next week the final article will then present the study that Interact SpA has conducted together with the University of Salerno on the usage of mobile technologies in the Italian public administration, giving us some interesting insights in best practices and common mistakes.